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Terms & Conditions

IMPORTANT:

Please NOTE that MD Buying membership is for physicians and allied health professionals with a valid state medical license only. A copy must be forwarded to us prior to processing any order.

HOW TO ORDER:

Orders can be placed by calling our toll free number, 1-888-863-5303. We also accept orders via fax at 908-822-2018. Orders can also be placed online, 24 hours a day, at www.mdbuyinggroup.com.

SHIPPING:

Shipping is free for all orders over $100, excluding DME products, gloves, x-ray film and overstock supplies. All orders under $100 will incur a $7.50 minimum order charge. A carrier’s handling charge will apply to hazardous materials. Next day and second day air is available for express orders. Please call us for rate quotes. Default shipping is by FedEx ground or UPS ground. All orders placed by 4 p.m. EST will be processed on the same day.

RETURNS & EXCHANGES:

If you receive a defective product, MD Buying Group will either exchange it for you at no additional cost or credit your account. You must contact our customer service center within 14 days of receiving the product. The item will only be accepted for return if it is in the original package. All returns must have prior authorization.

For health and hygienic reasons, we are unable to accept returns of any products that have been used and/or installed.

PAYMENT TERMS:

We accept payment via check or most major credit cards (a 3% service charge will apply on all credit card payments). Payment must be received within 30 days of invoice or a 1 1/2 % finance charge per month will be accessed until payment is received.

DISCLAIMER:

All orders are subject to our approval. We reserve the right to limit quantities. We reserve the right to cancel any order that we cannot fulfill. MD Buying Group is not responsible for any typographical errors. Should this occur, you will be notified by email or phone and given the option to accept these changes or cancel your order. Prices are subject to change without notice. MDBuyingGroup.com is a secure website. Please feel free to contact us for any additional information or special requests.